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Severnside Housing and Shropshire Gas Government Audit Commission Report

The Audit Commission have produced their report analysing the delivery of services to Severnside Housing tenants. One of the key positive messages highlighted was the performance of gas responsive repairs and maintenance services – which was noted by the Commission to be “very effective”.

Thomas Murray, Shropshire Gas Director said, “Shropshire Gas has a long and successful record of providing registered social landlords with essential gas maintenance services. This excellent performance, which exceeded 99 percent, was recognised by the Audit Commission as “outstanding”. The skill and dedication of our team has produced a splendid result.”

Malcolm Carter, Commercial Director added, “Each of our partnerships and contracts are exceeding both the operational and financial targets determined when the agreements were established. This is excellent news for everyone involved. The facts that these improvements can be seen year-on-year shows our systems are very effective. Our company is here to stay - providing a quality, cost-effective service to the residents of Shropshire for now and the years ahead.”